Business English : How to Compliment or Praise Someone (part 2)

Business English : How to Compliment or Praise Someone (part 2)

김과장 비즈니스영어로 날다

You went to the extra mile to help.

: extremely useful; indispensable.
; helpful, valuable
– Jason is an invaluable asset to the legal department.
– I gained an invaluable experience at the training camp.
– Your advice on how to negotiate with our client was invaluable.

: unusual; not typical.
; extraordinary, special, strange, odd, unique, rare, remarkable, unusual
– Thank you for an exceptional speech at the symposium.
– Kayla was hire for her exceptional writing and presentation skill.
– Director Gregory is an exceptional leader and mentor.

go the extra mile
: to do more than necessary; to make a greater effort.
– We must go the extra mile to make our customers happy.
– A: Why do you recommend Success Service? / B: Because when I called them to fix my PC last month, they went the extra mile to fix my monitor as well.
– Be sure to go to the extra mile to ensure the quality of all our products.

exceed one’s expectations
: to be much bigger or better than expected; to go beyond what was anticipated previously
– What can we do to exceed our customers’ expectations?
– Surprisingly, this year’s sales have exceeded all expectations.
– The outcome of the expo has exceeded everyone’s expectations.

You went the extra mile to help.

Situation 4
A: Your tutorial lecture on Excel shortcut keys was amazing. I know you went the extra mile to teach and help everyone. It made my job so much easier.
B: I’m glad I could be of help in a small way.
A: It was actually huge. Thanks so much!
B: My pleasure. Let me know if you have any questions.

Situation 5
A: Thanks for your invaluable ideas and advice on the ABC beach club project. You’ve really exceeded all of our expectations.
B: Oh, it was nothing. Feel free to ask me anytime. You know how to reach me.
A: Will do. Appreciate it.

Situation 6
A: We hear your success in Hanoi is opening many doors in Vietnam. Great work!
B: Well, I obviously didn’t do it alone. It was only possible with the help of my exceptional team. They deserve all the credit.
A: I hear ya. I guess this calls for a celebration!

A global research has found that compliments and positive encouragements often improve work performance better than cash rewards.

A great employee is like a four leaf clover: hard to find & lucky to have.


Business English: How to compliment or praise someone (part 1)

Business English: Way to go, Carrie!

How to compliment or praise someone (part 1)
Way to go, Carrie!

– meaning
– synonyms
– The VP’s office has the most spectacular view of the city.
– Our latest promotional strategy was a spectacular success.
– We complimented Donna on her spectacular performance.

– meaning
– synonyms
– Susie was highly commended for her dedication to this company.
– On behalf of our firm, I would like to commend you for a job well done!
– The CEO commended Ray for his brave action.

Way to go
: good job; well done; congratulations
– Way to go, Caelyn! You’ve earned your promotion.
– A: Is it true that you won the design competition? Way to go, Esther! B: Thanks. But I was surprised just like everyone else.
– Way to go on winning a free round trip ticket to Europe!

Raise the bar
: to increase the standard or expectation higher; to make something more difficult for others to follow
– I’m confident that CRS 3.0 will raise the bar for the software industry.
– Jooch’s innovative product is raising the bar for the tech industry.
– Our executives are always raising the bar to increase the competition.

Way to go, Carrie!

How to complement or or praise someone (part 1)
Situation 1
A: Hey, Carrie, I heard you convinced the CEO to fund in our new consulting project. Way to go!
B: Thanks. But I can’t take all the credit. Our task force team helped me out a lot.

Situation 2
A: You did a spectacular job on the annual sales report! You really raised the bar on how to give a great presentation. Well done!
B: Thank you, sir. I don’t know what to say… I’ll continue to do my best not to let you down.

Situation 3
A: I know it’s not easy working with manager Kim – his constant whining and complaining.
B: Oh, it’s not so bad. You just have to know how to approach him and listen to him.
A: We all commend you for always staying cool under pressure. He’s lucky to have you.

According to science, the emotional tone of a leader delivering news to employees has a greater impact than the news itself.

Nine-tenths of education is encouragement.

How to write an essay: Week 2

Week2: Paragraphs and Topics


Coherence and Development


You can help create coherence in your paragraphs by using logical and verbal connections. You can develop logical connections by making sure that each sentence in a paragraph relates in some way to the topic sentence. You can also create these connections through the use of words (“verbal connections”). For example, you can:


  • Repeat key words
  • Use synonyms for key words
  • Use pronouns to link sentences together
  • Link sentences with transition words



Development refers to the support you have for your topic sentence. A well-developed paragraph should have an adequate number of sentences to support the main idea. What’s an “adequate number”? That depends on the idea, and how much development it needs. Here are some ways you can make sure your paragraphs are developed. You can:

  • Use examples
  • Give data (for example, statistics, data, information, examples)
  • Quote others, either directly or through paraphrasing
  • Tell a story
  • Define your key words
  • Compare or contrast ideas
  • Examine causes and effects


Signposts and Transitions


A signpost helps travelers find their way. In writing, a signpost helps readers find their way; it can be a phrase, sentence, or paragraph that explains to the reader where the writer has been, or where the writer is going. Here are some example signposts:

  • The purpose of this paper is….
  • The previous research has shown…
  • The next section will illustrate…



Common transitions include:


  • moreover
  • nevertheless
  • in addition
  • similarly
  • on the other hand
  • in conclusion



1. Write an essay.

2. Do exercise

How to write an essay: Week 1

Week 1. Good Grammar and Sentences

What Makes an Effective Sentences?

  • Strong verbs: The verb ‘be’ is a weaker choice of verb. Try to find a verb that shows the action.
  • Proper length: Simple idea- a short sentence. More complex ideas- longer sentences. Vary your sentence lengths- if it’s too short, it sounds “choppy”, if it’s too long, it’s overly complicated.


Six Steps to More Concise Writing

  • Step 1. Avoid redundancy. The words in parentheses aren’t necessary.
    • ten p.m. (at night)
    • our (final) conclusion
    • to combine (together)
    • to ask (a question)


  • Step 2. Watch out for wordy phrases.
Wordy (X) Concise (O)
based on the fact that because
despite the fact that although
in the event that if
at the present time now
until such a time as until
on a weekly basis weekly
it is often the case that often
have the ability to can
during the course of during
take under consideration consider
to be of the opinion to think
to make reference to to refer to
in the final analysis finally


  • Step3.
    • Make your subject clear and defined.
      • Unclear: The practice of revision would improve our writing.
      • Clear: Revision would improve our writing.
    • Avoid empty subjects it and there (called expletives) when possible.
      • Empty: There is no way to become a better writer than to practice.
      • Defined: We can become better writers if we practice.


  • Step 4. Use strong verbs. Avoid using ‘to be’ in combination with nouns or prepositions.
    • to be + nouns: What we found was a solution to the problem.
    • Strong verb: We solve the problem.


  • Step 5. Avoid vague words like “thing”, “stuff”, “people”, “get”, or “did”.
    • Vague: I needed to get some stuff at the store.
    • Clear: I needed to buy some groceries at the farmers market.


  • Step 6. Remove unnecessary modifiers like “many”, “really”, “quite”, or “in my opinion”.
    • Unnecessary: In my opinion, that movie was really quite good. I’m very glad we saw it.
    • Concise: That movie was fantastic! I’m glad we saw it.


If it sounds too simple, add information. You could say, “That movie was an interesting retelling of a familiar story,” for example. Adding words like “really” do not add information.



  1. Go to the exercises at the Purdue Online Writing Lab( and choose any other exercises you would like to do. Post your answers to the discussion area. Done!
  1. There are exercises on the English Grammar( Choose any  you would like to do. Post your answers to the discussion area.
  1. Write about a photo or a song. Look at this photo and write a paragraph about it. You can describe it, write a story about it, whatever you like.


Books to refer

  • How to Write an Essay (workbook 1) – Chapter 1
  • 50 Ways of Practice Writing

감사일기 쉽게쓰기

It’s an easier way to write a gratitude journal every day.

주변에서 추천을 많이 받아서 읽기 시작한 Tools of Titans by Tim Ferris.
덕분에 관심있게 생각해오던 감사일기(Gratitude Journal)를 시작했다.

매일 일기를 쓰려고 노력해오고 있는데 이게 맨날 하소연이 되어서 흥미를 잃어가던 중 책에서 발견한 감사일기를 쉽게 쓸 수 있도록 break down한 방법이 5-Minute Journal이다.

일기는 아침 5분 저녁5분으로 나눠진다.

– Morning
I am grateful for.. (내가 감사하게 여기는 것들)

What would make today great? (어떤것이 내 하루를 기분좋게 할까?)
1. 2. 3.

Daily affirmations. I am… (오늘의 다짐)

– Night
Three amazing things happened today… (오늘 있었던 굉장한 일 세가지)
1. 2. 3.

How could I have made today better? (오늘 하루를 더 낫게 만들었을것 같은 일)
1. 2. 3.
(이부분은 한글판에 오역이 되있어서 내가 바꿈. 한글판에는 “오늘을 어떻게 더 좋은 날로 만들었나?”라고 되어있다. 명백히 다른 뉘앙스. )

Why Learning to Let Go and Adapt Is a Shortcut to Happiness

Each cloud has a silver lining, and each silver lining has a cloud.

We could always be chasing the next thing, looking for greener grass. But if we do this, the grass will always be greener.

In the same way our new, latest model dream car becomes not so new, or the dream job turns out to be a bit tougher than we thought.

Everything has good and bad, so stop expecting perfection and clinging onto an unrealistic ideal. This results in us always be disappointed.

Life changes as the seasons do.

Embracing this is key to happiness, as is living in the present and enjoying each moment as it is. Whatever is happening now won’t last, which is great news if we’re going through a tough time but not so great if things are going well and we’ve just got the promotion we wanted or met our soul mate.

Life is not about what happens to us but how we react to it, and some of our biggest disappointments can lead to better things in life, bringing us new beginnings if we learn to adapt and embrace change.

Keep looking for the good in every moment and learn from the tough ones.

This is how we not only survive but thrive: by embracing each moment for what it is and choosing to make the best of it.

Continue reading Why Learning to Let Go and Adapt Is a Shortcut to Happiness